AgencyCare Nursing CRM

The problem it is meant to solve

A nursing or home-care agency runs on coordination. Enquiries arrive by phone and WhatsApp. Nurses and caregivers need to be matched to the right client and shift. Duties have to be recorded, families have to be billed, and staff have to be paid correctly. In many agencies this still lives in paper registers, Excel sheets and WhatsApp groups, which makes it easy to miss a duty, a bill or a payment.

AgencyCare Nursing CRM is one system for the whole agency: the office team, the field staff and the clients. A live demo portal is running at nursingcrm.agencycare.in. Demo login details are shared on request.

Who it is for

• Home-care agencies that send nurses and caregivers to patients’ homes
• Hospital and facility staffing agencies that supply nurses on shifts
• Nursing bureaus with several branches or coordinators
• Software-led agencies that want to offer a branded system to the nursing agencies they work with

How it works

One platform, many agencies

The CRM is built for multiple agencies on one platform, with each agency working in its own separate space with its own staff, clients, settings and records.

Staff and client records in one place

Profiles for nurses and caregivers, including qualifications, skills, documents and availability, and profiles for clients and patients, along with enquiries and follow-ups before they become clients.

Assignments and duty tracking

Assign the right staff member to a client, record duties and attendance, and see what has been done and what is pending.

A companion mobile app

A mobile app linked to the same CRM, so field staff can see and mark their duties, clients can see who is on duty and their bills, and the agency owner can keep an eye on the day from a phone. The web panel stays with the office team. Ask us in the demo about the app’s current status.

Billing and staff payouts

Invoices and staff payouts worked out from recorded duties, rather than from memory and notebooks. We show exactly which parts are live during a demo.

Care and privacy

Health-related and personal information is sensitive. Before any agency is onboarded, we will explain clearly what data is stored, who can see it, how access is controlled and where it is hosted. We will not ask you to rely on promises we cannot explain.

How it relates to our other products

This is a separate product from AgencyCare ISP CRM, which is built for internet service providers and is also in early access. If you run a nursing or home-care agency, this is the one to register for. If you need something specific to your process meanwhile, we can build custom software or set up business automation for enquiries and follow-ups.